Sales Assistant
Build the customer service and selling skills used in retail.
Sales Assistant (General)
This occupational certificate prepares you for a career in retail sales. It builds the skills needed to serve customers, help them find what they need and complete sales with confidence.
It is a full qualification, so it gives you a solid base for working as a sales assistant or retail sales advisor.
Programme at a glance
- Qualification
- Occupational Certificate: Sales Assistant (General) (Retail Sales Advisor)
- Qualification ID
- 99669
- NQF level
- 3
- Credits
- 54 (minimum)
- Accreditation
- QCTO
- Delivery
- Confirmed for each intake
- Funding status
- Contact us for current opportunities
Key learning areas
Customer service and communication
Product knowledge and selling
Handling cash, card and sales transactions
Merchandising and keeping the sales area ready
Stock handling, safety and security in retail
Is this programme for you?
- School leavers who want a retail career
- Retail workers who want a formal qualification
- Cashiers and sales floor staff
- Owners and staff of small shops and informal retail businesses
- Anyone looking for entry-level sales work
Where these skills apply
- Retail sales assistant
- Retail sales advisor
- Cashier
- Merchandiser
- Customer service in stores and shops
Entry requirements are confirmed for each intake. Contact us to check that you qualify before you apply.
Apply in four steps
- 01
Check you qualify
Not sure about the entry requirements? Contact us first.
- 02
Create your account
Register once to apply and track your application.
- 03
Submit your application
Complete the form and upload your documents.
- 04
Track your progress
Follow your status from your own dashboard.
Documents to have ready
- A certified copy of your ID or passport
- Your highest qualification
- Your CV
- Any supporting documents
About Sales Assistant (General)
What is the Sales Assistant (General) qualification ID and level?
Is this programme QCTO accredited?
How do I apply?
When is the next intake and how long does it take?
Is this programme funded?
Can my experience count towards this programme?
Ready to start Sales Assistant (General)?
Apply online in a few minutes, or talk to us first. We are available Monday to Friday, 9:00 AM to 5:00 PM.