Workplace and Professional Skills
Conflict Management
Handle disagreements at work with confidence.
Programme code SP-210409QCTO Occupational Skills Programme
NQF level 58 credits
QCTO accredited providerKhumong Solutions
Programme overview
Conflict Management
Conflict Management gives you practical tools to handle disagreements at work calmly and fairly.
It is a short programme suited to managers, supervisors and anyone who deals with people every day.
Programme at a glance
- Programme
- Conflict Management
- Programme code
- SP-210409
- NQF level
- 5
- Credits
- 8
- Accreditation
- QCTO
- Delivery
- Confirmed for each intake
- Funding status
- Contact us for current opportunities
What you will learn
Key learning areas
01
Understanding the causes of workplace conflict
02
Communicating under pressure
03
Resolving disputes constructively
04
Negotiation and mediation basics
05
Building positive working relationships
Who should apply
Is this programme for you?
- Managers and supervisors
- HR practitioners
- Team leaders
- Employees who deal with customers or colleagues daily
- Anyone who wants to handle conflict better
Career and application areas
Where these skills apply
- People management
- HR and employee relations support
- Customer service leadership
- Team leadership
- Community and organisational leadership
Entry requirements are confirmed for each intake. Contact us to check that you qualify before you apply.
How to apply
Apply in four steps
- 01
Check you qualify
Not sure about the entry requirements? Contact us first.
- 02
Create your account
Register once to apply and track your application.
- 03
Submit your application
Complete the form and upload your documents.
- 04
Track your progress
Follow your status from your own dashboard.
Documents to have ready
- A certified copy of your ID or passport
- Your highest qualification
- Your CV
- Any supporting documents
Questions
About Conflict Management
What is the Conflict Management programme code and level?
Conflict Management is programme SP-210409, at NQF level 5 with 8 credits.
Is this programme QCTO accredited?
Yes. Khumong Solutions is a QCTO-accredited Skills Development Provider, and you can check the details on our accreditation page.
How do I apply?
Create an applicant account, choose this programme, submit your details and documents, and track your application from your own dashboard.
When is the next intake and how long does it take?
Intake dates, duration and delivery arrangements are confirmed for each intake. Contact us and we will tell you what is available.
Is this programme funded?
Funding status: contact us for current opportunities. A programme is only funded when a specific intake has confirmed funding. You can read more on our funding page.
Can my experience count towards this programme?
It may. Recognition of Prior Learning can assess skills you have gained through work. Read more on our RPL page.
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Ready to start Conflict Management?
Apply online in a few minutes, or talk to us first. We are available Monday to Friday, 9:00 AM to 5:00 PM.